Effective Date: June 2026
Last Updated: June 2026

Rift Surge ("the Game") is owned and operated by Pixelized Echo LLC ("Pixelized Echo," "we," "our," or "us").

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use Rift Surge and related services.

If you have questions about this Privacy Policy, please contact:

Email: contactus@pixelizedecho.com

Depending on how you use Rift Surge, we may collect the following information.

You may voluntarily provide:

• Email address 
• Username or player name 
• Customer support communications 
• Survey responses 
• Competition or event submissions 

When using Rift Surge, we may automatically collect:

• Device type 
• Device model 
• Operating system version 
• IP address 
• Country or region 
• Language settings 
• App version 
• Session duration 
• Gameplay statistics 
• In-game purchases 
• Subscription status 
• Crash reports 
• Performance diagnostics 

If advertisements are displayed, advertising partners may collect:

• Advertising identifiers 
  • Apple Identifier for Advertisers (IDFA) 
  • Google Advertising ID (AAID) 
• Ad interactions 
• Attribution information 
• Campaign performance data 

Users may manage advertising preferences through their device settings.

We may use analytics services to understand:

• Feature usage 
• Gameplay progression 
• Session frequency 
• Retention metrics 
• Performance issues 
• User engagement 

We use information to:

• Operate Rift Surge 
• Provide gameplay features 
• Process purchases and subscriptions 
• Save game progress 
• Deliver customer support 
• Improve gameplay experience 
• Detect fraud and abuse 
• Monitor performance 
• Maintain security 
• Analyze trends and usage 
• Deliver rewards and competitions 
• Comply with legal obligations 

Where required by applicable law, we process personal information based on:

• User consent 
• Performance of a contract 
• Legitimate business interests 
• Compliance with legal obligations 
• Protection of users and services 

Rift Surge may offer:

• In-app purchases 
• Premium subscriptions 
• Cosmetic items 
• Event passes 
• Virtual currency 

Payments are processed by:

• Apple App Store 
• Google Play Store 

Pixelized Echo does not collect or store payment card information.

Payment information is handled directly by Apple or Google under their respective privacy policies.

If you participate in:

• Leaderboards 
• Competitions 
• Seasonal events 
• Community challenges 

We may display:

• Username 
• Ranking 
• Score 
• Achievements 

Public leaderboard information may be visible to other players.

We do not sell personal information.

We may share information with:

Companies that help us:

• Host services 
• Analyze performance 
• Provide cloud storage 
• Process support requests 
• Deliver advertisements 

We may disclose information when required to:

• Comply with law 
• Respond to legal requests 
• Protect rights and safety 
• Prevent fraud or abuse 

If Pixelized Echo undergoes:

• Merger 
• Acquisition 
• Sale of assets 

User information may transfer as part of that transaction.

Rift Surge may use third-party services including but not limited to:

• Apple App Store 
• Google Play Store 
• Google Play Games Services 
• Apple Game Center 
• Firebase 
• Google Analytics 
• Crash reporting services 
• Advertising networks 

Each third party maintains its own privacy practices.

Users should review those providers' privacy policies.

Rift Surge is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

Where required by local law, additional age restrictions may apply.

If we become aware that personal information has been collected from a child without appropriate consent, we will delete the information promptly.

Parents or guardians who believe a child has submitted information may contact:

contactus@pixelizedecho.com

We retain information only as long as reasonably necessary to:

• Provide services 
• Maintain accounts 
• Resolve disputes 
• Enforce agreements 
• Meet legal obligations 

Retention periods may vary depending on the type of information.

We implement reasonable administrative, technical, and organizational safeguards to protect information from:

• Unauthorized access 
• Loss 
• Misuse 
• Disclosure 
• Alteration 

No method of electronic transmission or storage can be guaranteed to be 100% secure.

Depending on your location, you may have rights to:

• Access your information 
• Correct inaccurate information 
• Delete personal information 
• Restrict processing 
• Object to processing 
• Receive a copy of your information 
• Withdraw consent 
• Appeal privacy decisions 

Requests may be submitted to:

contactus@pixelizedecho.com

California residents may have rights to:

• Know what personal information is collected 
• Request deletion 
• Request correction 
• Limit certain uses of information 
• Opt out of data sharing where applicable 
• Non-discrimination for exercising privacy rights 

Requests can be submitted via:

contactus@pixelizedecho.com

Users located in the EEA, UK, or similar jurisdictions may have rights including:

• Access 
• Rectification 
• Erasure 
• Restriction 
• Objection 
• Data portability 
• Withdrawal of consent 

Users may also lodge complaints with their local supervisory authority.

Information may be processed and stored in countries other than your own.

Where required, we implement appropriate safeguards to protect transferred information.

Users may limit advertising tracking through:

Settings → Privacy & Security → Tracking

Settings → Privacy → Ads

Advertising preferences can be adjusted at any time through device settings.

Some browsers may transmit "Do Not Track" signals.

Because no uniform standard currently exists, Rift Surge may not respond to all Do Not Track signals.

Users may request deletion of their account and associated personal information by contacting:

contactus@pixelizedecho.com

Requests will be processed in accordance with applicable laws and platform requirements.

Certain information may be retained where legally required.

We may update this Privacy Policy from time to time.

Updated versions will be posted within the Game or on our website.

Continued use of Rift Surge after changes become effective constitutes acceptance of the revised Privacy Policy.

Pixelized Echo LLC
Rift Surge Support
Email: contactus@pixelizedecho.com

This Privacy Policy is designed to address the disclosure categories generally required by:

• Apple App Store Review Guidelines 
• Apple App Privacy Requirements 
• Google Play User Data Policies 
• Google Play Data Safety Requirements 
• GDPR 
• CCPA/CPRA 
• Children's privacy requirements